“While en route to the incident site, the commanding unit calls up a map display of the incident site on a handheld TETRA terminal, using the app’s map functionality. They quickly assess which entrance they should use based on the pushed image, task information and map data of the location.

“The fire unit calls up site information including construction plans, emergency evacuation maps and other information using their fire truck MDT PC’s app. As the units arrive on the site – being able to arrive from an effective direction based on the photo and map information they have received – they update their status to ‘on site’ from the same software and begin their rescue operations.

“Entering the site, the firefighters find a chemical truck parked in the yard. Using a dedicated mobile query app, they enter the four-digit chemical code from the truck into the HazMat chemicals database on their handheld ATEX TETRA terminals. Instantly they receive an alert that the chemical is flammable and must immediately be moved away from fire danger.

“Task-related HazMat search results are also shown in real time at the control room, which immediately decides to assign a special chemical fire unit to the incident.

“In summary, the dangerous chemical truck was prioritized and moved away from danger whilst other units put out the fire and secured the incident site.

“Without access to a chemical database, the presence of the chemical truck would not have been handled so efficiently because it was not mentioned in the site information. The end-to-end integrated application solution allowed a quick and decisive response to, and resolution of, the incident.”